Woodland Hills Honda

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Reviews
  • Rachel did amazing job and her customer service was on point. I was pleasantly surprised at how nice this dealership was and how far they go out of their way in the service department to make sure you're happy. Keep up the good work team!
    Jason Hertz, 2018-04-29 00:00:00
  • Big, big ups to Jason in sales, Ray in sales, and Jason in finance. This is a unique review. We didn't have a perfect experience, but it wasn't the dealership's fault, and Jason, Jason, and Ray all went above and beyond to more than make up for it. My wife and I leased two Accords last summer when we lived in Seattle. We moved down to LA, and we were trying to work out how to transfer our registration to California. We stopped by the dealership to get some help in communicating with Honda Financial, and Jason (in finance) offhandedly suggested seeing if we could fit a 2019 Accord into the same terms as our current cars. Long story short, we decided to trade my wife's Kona Coffee EX-L w/ Navi for a new San Marino Red Sport 2.0t, for virtually the same terms. The entire process took less than a couple hours, and it was the most relaxed and convenient car-buying process I've ever experienced. Unfortunately, after we drove the car home, we realized that the window stripping on the driver's window had gotten pinched by the window rolling up. We contacted Jason in sales, and he immediately arranged to have the parts ordered and replaced. Then, a couple days later, we realized that somehow the corner of the back bumper had been scraped at some point on the lot. We had a photo that proved it had happened before we took possession of the car, but it was honestly on us for not doing a thorough check and noticing it before taking delivery, so we anticipated the worst. But when we showed up at the dealership and started to explain the situation to Ray, he immediately assured us--without even looking at the picture--that they would make sure we weren't responsible for paying for the damage. Since it's a lease, and the scratch is so relatively small, we were less concerned about it being repaired than about us being liable for it at the end of the lease term. So Ray and Jason in finance printed us a due bill, indicating that the cost of the repair is not our responsibility, and we can either present it at our convenience for a complete repair, or just keep it until our lease term is up. Even further, Ray arranged to have the service dept apply some red touch-up paint to further mask the scratch. I know from experience that wading through these types of issues with a car dealership can be worse than pulling teeth. Not once did we ever feel that way with the guys at Keyes Woodland Hills Honda. No company is ever going to completely avoid things like pinched window stripping or scraped bumpers. Such is life. In my opinion, the true mark of a quality company is the way such things are handled, and this dealership is full of true professionals. Primo customer service! We are very happy. - Matt and Amy
    Matthew Erickson, 2019-03-26 00:00:00
  • It's was really enjoyable experience dealing with Reza,Max and Jack at their dealership, I am really very happy
    sureshinsearch, 2017-12-14 00:00:00
  • They provided excellent customer service the process of buying a car was made easy and I was able to get a good price for my new vehicle.
    Danielle Guerrero, 2017-11-01 00:00:00
  • Me gustó el servicio que tiene y la atención al cliente y entregan el 🚗 limpio
    Ignacio Vilchis, 2017-08-16 00:00:00
WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

WH Special

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,145

Net Price

$19,910

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

2019 New Honda Civic Sedan LX FWD 4dr Car

MSRP

$21,170

Net Price

$19,935

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